Terra Realms (Episode I: The Discovery)

TerraRealms Download (Purchased Version)

Important: If you are using Windows XP and have an older version of TerraRealms you may get an error indicating that you need to install Shockwave. This has been resolved by installing some files into the TerraRealms Xtras folder. Right click and save TR_Patch.exe to your hard drive then extract the files directly into the TerraRealms Xtras folder.

When you use PayPay to purchase TerraRealms Episodes 1 & 2 you are redirected to a download page. Once you start the download, do not stop the process before it is completed. Because of the large file size there is a greater chance of a connection failure especially on slower connections.

The TerraRealms.exe is a self-extracting file that should be 18,811KB in size. If you get a message that's similar to "Format exception. Input stream is too short...," it means the file was not completely downloaded and you need to contact us.

Once the TerraRealms.exe file is successfully downloaded, you will need to extract the files by double-clicking on it. (Right click on 'My Computer' and choose 'Find' if you don't know where it was downloaded). Follow the directions and note where you are saving the TerraRealms folder. Open the folder and double-click on "Start.exe" to play the game.

 

Troubleshooting Guide:

Q: After clicking on 'The Journey Begins Here,' I go to another page but nothing happens.

A: Be sure that you have latest version of the Shockwave plug-in. To learn more and to get the latest version, click here.

Q: The game seems to be running slowly and transitions are jerky.

A: For the best performance you should quit all applications (except your browser of course) and have no more than the Game page and the Hint page open (if you really feel that you need hints).

Q: Why is the game so dark?

A: Monitor Calibration: Adjust the brightness and contrast of your monitor until you can read all the numbers (1 - 8) in the image below.

 

Q: The game started to load but then stopped.

A: There was a network error of some kind. You should start over by clicking on your browser's back button and then clear your cache before trying again. (See: 'Clearing Browser Cache' below)

Q: I get a dialog box that says "Still loading, please wait. 0% complete," and can't get through the door.

A: There was a network error of some kind. You should start over by clicking on your browser's back button and then clear your cache before trying again. (See: 'Clearing Your Browser's Cache' below)

Clearing Your Browser's Cache

Clearing the cache makes sure that you will be loading an uncorrupted version of the game. You should clear the cache if you detect any problems. Clearing your browser's cache is easy, finding it is the hard part.

Click HERE for a walk-through on cache clearing for various browsers.

 

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